Sheraton Zagreb Hotel, Zagreb - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Kneza Borne 2, Zagreb, Croatia, 10000

Sheraton Zagreb Hotel, a pet-friendly 5-star property in downtown Zagreb, features 13 conference rooms and a 6458.5 ft² Grand Ballroom for special occasions. The hotel provides spa facilities with saunas, an indoor pool, and a relaxation zone.

Premium Room Amenities

All 306 Sheraton rooms include working desks, comfortable seating areas, and premium bedding. Each accommodation offers pillow menus, air conditioning, and 24-hour room service.

Italian-Croatian Dining Experience

Tomassino Restaurant serves Italian cuisine with Croatian specialties using locally-sourced ingredients. The &More by Sheraton Bar and Café Imperial provide diverse dining options with seasonal ingredients.

Wellness and Business

The Health Club at Sheraton Zagreb features a heated indoor pool, gym, Finnish sauna, and bio sauna. The 13 meeting rooms accommodate various business events with modern equipment.

Central City Location

Located 0.5 miles from Zagreb Central Station and 12.5 miles from Pleso Airport, the hotel stands within 4 minutes of Branimir Centar. Key attractions, including 70 museums and galleries, are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

City view

Heating

Air conditioning

room details

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Deluxe King Guest Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

City view

Heating

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

City view

Heating

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Zagreb3300 ft

Airports

Pleso (ZAG) 10.1 mi

Train

Zagreb Central Station2000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 20 per day

Baggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Smoke detectors

Sports & Fitness

Fitness center
Sports trainer

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Casino
Spa & wellness center
Sauna
Turkish bath
Steam room
Treatment room
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Kneza Borne 2, Zagreb, Croatia, 10000

Map view

street view

Kneza Borne 2, Zagreb, Croatia, 10000

City landmarks

Church

Cathedral of Zagreb

3700 ft

Church

St. Mark's Church

1.0 mi

Tower

Lotrscak Tower

5000 ft

Museums

Museum of Broken Relationships Zagreb

5000 ft

Museums

Zagreb City Museum

1.1 mi

ZagrebCroatia

Stone Gate

4900 ft

Train stations

Zagreb Funicular

4800 ft

Trg bana Josipa Jelačića

Ban Josip Jelacic Square

3500 ft

Trg Svetog Marka

Saint Mark's Square

1.0 mi

Museums

Archaeological Museum in Zagreb

3000 ft

Museums

Mimara

4800 ft

Museums

Mestrovic Atelier

1.1 mi

in front of the Croatian National Theatre

The Well of Life

3900 ft

Museums

Museum Of Illusions

1.2 mi

Broadway Theatre

Croatian National Theater

4600 ft

Trg marsala Tita Marshal Tito Square

George and the Dragon

3900 ft

ZagrebCroatia

Zrinjevac

2600 ft

Museums

Museum of Arts and Crafts

4600 ft

Square

Gric Tunnel

1.1 mi

Trg Kralja Tomislava

King Tomislav Square

2600 ft

Museums

Image of War

2500 ft

Museums

Croatian Museum of Naive Art

5200 ft

Public Building

Croatian Parliament Building

1.1 mi

Trg Hrvatskih Velikana 3

Croatian National Bank

2100 ft

Museums

Mushroom Museum

3700 ft

Gallery

Klovicevi Dvori Gallery

4600 ft

Museums

Zagreb 80's Museum

5000 ft

Museums

Croatian Natural History Museum

1.5 mi

Nearby

Gallery

Art Pavillion in Zagreb

1700 ft

Trg Zhrtava Fashizma 16

Mestrovicev Paviljon

900 ft

Restaurants

Kralj Tomislav

100 ft

Ul. Kneza Borne 2

A Posto bistro

400 ft

Ulica Kneza Mislava 1

Radicchio

800 ft

Ulica Kneza Branimira 29

Don Vito's Italian

700 ft

Ulica Pavla Hatza 15

Manga Sushi Bar

1100 ft

Ulica Kneza Branimira 29 Branimir Mingle Mall

Canzona

1000 ft

Svearova 9

Lari & Penati

1400 ft

42A Petrinjska ulica

Cukeraj Petrinjska

1300 ft

Petrinjska Ulica 61

Mime's Gourmet Bar

1500 ft

Petrinjska Ulica 44

Purger

2100 ft

Petrinjska Ulica 33

La Turka

1600 ft

Petrinjska Ulica 47

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

8.4

Location

8.8

Service

7.4

Dining

8.2

4/5 based on 1550 reviews

#16 of 71 hotels in Zagreb based on Tripadvisor

Jim

United States of America, March 2025

6.6/10

I had a wonderful stay at the Sheraton Zagreb Hotel, with its classic charm and superb service. The staff was consistently warm and attentive, making me feel welcomed throughout my visit. While the breakfast buffet could be improved by offering more fresh options, the overall experience was enjoyable, especially the spacious rooms and convenient location to city attractions.

Rooms

10.0

The room I stayed in was spacious and well-lit, providing lots of comfort. The cleanliness was perfect, and I appreciated the ample toiletries provided.

Service

10.0

The service was really good with every staff member I encountered being friendly and accommodating. They went out of their way to assist with requests, and the front desk staff were efficient at check-in.

Location

9.0

The hotel is ideally located, just a short 15-20 minute walk from the main city square, making it easy for me to explore Zagreb's attractions.

Dining

8.0

The breakfast offered a variety of options, including lovely pastries and hot dishes, though I would have liked to see more fresh fruits instead of canned ones. The dining staff were prompt and welcoming during my meals.

Facilities

8.0

The hotel's facilities included a nice bar area where talented piano players performed, contributing to a relaxing atmosphere in the evenings. However, I found the indoor pool's location a bit confusing due to the lack of signs.

Charles

United States of America, February 2025

5.2/10

I had a generally enjoyable stay at Sheraton Zagreb Hotel, with standout features like spacious rooms and a well-regarded breakfast. However, I did experience a few downsides, such as the heat in my room and a somewhat confusing payment process. Overall, the friendly staff and central location made for a pleasant experience. 😊🌟

Rooms

8.0

My room was spacious and came with a very comfortable bed. I appreciated the cleanliness, though I faced issues with the temperature and lack of ventilation.

Service

7.0

The staff were polite and generally attentive, although some seemed busy doing nothing at times. Despite this, they provided good customer service and helpful information.

Location

9.0

The hotel's central location made it easy to explore Zagreb, with many attractions within walking distance. It was a quick 20-minute stroll to the main square.

Dining

9.0

I was impressed with the variety and quality of the breakfast options available, which helped start my day right. The food in the restaurant was excellent too.

Facilities

7.0

The gym was well-equipped and allowed me to maintain my fitness routine. However, I did notice some construction noises during the day.

John

United States of America, February 2025

5.8/10

I had an enjoyable stay at the Sheraton Zagreb Hotel, experiencing both its luxurious accommodations and superb service. The breakfast buffet stood out for its variety, and the indoor pool was a good way to unwind after a day of exploring the city. However, I did notice some noise issues with the heavy room doors, which could be distracting at times. Overall, it was a pleasant experience, and I would recommend it to others visiting Zagreb. 🌟

Rooms

8.0

My room was quite spacious and cozy, with a clean bathroom. However, the heavy doors were noisy, especially in the morning.

Service

7.0

The staff were professional, attentive, and genuinely friendly, but I did have an interaction at the reception that was less than satisfactory when checking in.

Location

9.0

The hotel’s location is excellent, just a short walk to major attractions, making it convenient for sightseeing in Zagreb.

Dining

10.0

The breakfast buffet was fantastic, with a hearty selection and fresh items made to order, enhancing my mornings.

Facilities

9.0

I thoroughly enjoyed the indoor pool and well-equipped gym, providing great amenities for relaxation and fitness.

Malcolm

United States of America, November 2024

7.2/10

I enjoyed my stay at the Sheraton Zagreb, particularly appreciating the central location and the comfortable beds. However, the service had a few letdowns, especially during breakfast. The staff was friendly, but I encountered issues like long wait times and a disorganized breakfast buffet.

Rooms

7.0

My room was spacious and comfortable, but it felt like the decor hadn't seen an update in many years. The cleanliness was satisfactory, yet I expected a bit more from a five-star hotel.

Service

6.0

The hospitality from the staff was notable, but I encountered some hiccups. for instance, I had a long wait for food at the restaurant and my check-out experience was rather impersonal.

Location

9.0

The hotel's central location was fantastic. it made exploring Zagreb easy, with many attractions just a short walk away.

Dining

7.0

Breakfast had a wide variety of options, but I faced issues on my last day, like a lack of serving utensils and poorly labeled food. Overall, it was quite good but inconsistent.

Facilities

8.0

I appreciated the wellness center and the indoor pool, even though I didn't use them. I enjoyed the bar area, which was nice to unwind in after a day of exploring.

Frances

United States of America, October 2024

6.0/10

I had a pleasant stay at the Sheraton Zagreb Hotel. The room was spacious and clean, with a very comfortable king bed. However, service in the dining area could be a bit slow at times, which detracted from my overall experience.

Rooms

9.0

The room was quite spacious, featuring a large soaker tub and king bed. I appreciated the cleanliness and lovely amenities like plush robes and complimentary bottled water.

Service

7.0

While most staff were friendly and helpful, I did experience some delays in dining service. It seemed that they were understaffed, leading to longer wait times.

Location

8.0

The hotel's location is excellent, with easy access to tram lines and a doable walk to the old town. Though there aren’t many restaurants nearby, the proximity to attractions makes it convenient.

Dining

7.0

Breakfast offered a variety of options, including fresh items cooked to order. Still, I found the speed of service a bit lacking during peak times.

Facilities

8.0

The facilities were decent, with a nice gym and a relaxing indoor pool. However, I wished the sauna had been operational during my visit.